To whom it may concern,

We would like to take this opportunity to thank you for your continued support.

We have found an issue with the inquiry form on our corporate website. We completed the restoration work around 3:00 p.m. on August 28 (Wed.), and the form works properly.

We sincerely apologize for any inconvenience and concern this may have caused.

■Details of the problem

・Date and time of occurrence: Saturday, March 30, 2024, around 6:00 a.m. to Wednesday, August 28, 2024, around 3:00 p.m.

・Reason: Trouble with mail server connection

・Description: Trouble with the mail server connection on the “Contact” page of our corporate website caused poor reception on our side.

We could not confirm the inquiries received from the “Contact” page during the above period. We apologize for the inconvenience. If you do not receive a reply, please contact us again.

We are committed to preventing similar incidents from occurring in the future and to further improving our services.

We appreciate your continued patronage of our company.