Institution for a Global Society (IGS) announced that Joyo Bank, a subsidiary of Mebuki Financial Group, Inc. has utilized data from GROW, IGS’ proprietary employee skills and competencies measurement tool, to disclose the correlation between employee skills and operating performance in its Annual Securities Report for the year ending March 31, 2025.

Approximately 1,500 sales employees were assessed with GROW, which measures competencies through AI-enhanced 360-degree feedback. Statistical analysis revealed that a one-level improvement in job-related skills was associated with an average 11.9% increase in sales in the corporate division and 6.0% in the retail division. The data also showed that training programs and certifications positively influenced both skills and outcomes.

This is a precedent in Japan as a legally mandated disclosure document that quantifies the relationship between human capital investment and financial performance.  The initiative is part of Joyo Bank’s participation in the Study Group on Human Capital and Corporate Value, administered by IGS.

IGS continues to support companies in defining skill frameworks, visualizing talent data, and demonstrating ROI on human capital through GROW—fostering more transparent, data-driven HR strategies and sustainable corporate value creation.

For the original Japanese press release (PDF), click here.